Trusted Medical Care Beyond Borders
Private, discreet, and seamlessly coordinated — where exceptional healthcare meets absolute confidentiality.
Every enquiry is handled in confidence by a named coordinator.
SLing Medical Travel provides personalised medical concierge services for international patients seeking trusted, high-quality healthcare in Thailand and selected destinations worldwide. We work closely with internationally recognised hospitals, leading specialists, and carefully selected healthcare partners to coordinate every stage of your medical journey—from your initial enquiry and medical review through to treatment, recovery, and your return home.
Combining professional care coordination with a discreet, highly personalised approach, we simplify the complexities of seeking healthcare abroad. Our team takes time to understand your medical needs, personal preferences, and travel considerations, ensuring that every recommendation is made with care, clarity, and confidence.
At the heart of our service is our premium in-house matching system: a carefully curated repository of selected hospitals, specialist doctors, and detailed provider profiles. This allows our team to assess suitable options efficiently and match each international patient with recommendations tailored to their individual medical requirements.
Rather than leaving you to navigate extensive medical information alone, SLing Medical Travel provides considered guidance and a curated shortlist of appropriate healthcare options. We help you make informed decisions with greater confidence, supported by trusted information, personal attention, and seamless coordination throughout your journey.
- Vetted hospital and specialist network
- One named coordinator, start to finish
- Records and documents held securely
- Discretion by default
About SLing Medical Travel
Personalised healthcare, thoughtfully coordinated.
Personalised Healthcare. Thoughtfully Coordinated.
At SLing Medical Travel, we provide a seamless, personalised, and discreet medical travel experience for international patients seeking exceptional healthcare in Thailand. By partnering with leading hospitals and trusted specialists, we ensure every patient receives premium care with professionalism, trust and integrity.
We believe every healthcare journey is deeply personal. Your medical records, treatment plans, and personal information are handled with the highest level of confidentiality and shared only with authorised healthcare professionals selected by client only. Protecting your privacy builds trust and gives you peace of mind throughout your journey.
Medical travel doesn’t have to be stressful. With our dedicated concierge services, we coordinate every detail—from specialist matching and appointments to travel, accommodation, and interpreter support—creating a smooth and comfortable experience.
To support a complete recovery, we also offer carefully curated post-treatment recovery and wellness packages, allowing patients to recuperate while enjoying the comfort, hospitality, and culture of Thailand.
Shu Ling
Some businesses are created in response to an opportunity. SLing Medical Travel was founded on a deeply personal conviction: access to exceptional healthcare should be seamless, trusted, and profoundly human.
Having navigated significant health challenges from an early age, Ling understands the vulnerability and uncertainty that can accompany important medical decisions. This understanding deepened when her daughter was born extremely prematurely at just 26 weeks and required an extended period of specialist care in the Neonatal Intensive Care Unit—during the height of the COVID-19 pandemic.
While caring for her daughter, Ling witnessed the challenges faced by international families seeking reliable healthcare support beyond their home countries. Identifying the right hospital, the appropriate specialist, and trustworthy guidance can feel overwhelming, particularly when time, distance, and wellbeing are at stake.
These experiences shaped a clear belief: patients travelling for treatment require more than access to medical providers. They deserve thoughtful guidance, meticulous coordination, privacy, and the reassurance of a trusted partner throughout their journey.
Before establishing SLing Medical Travel, Ling built more than a decade of experience in global fintech, working across international markets, complex cross-border operations, and high-trust client relationships. These principles—precision, discretion, security, and exceptional service—now define the SLing approach.
SLing Medical Travel unites Ling’s personal perspective with international business expertise to provide a refined medical concierge experience, supporting patients and their families with clarity, comfort, and confidence at every stage of care.
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Our Vision
To become Asia's most trusted premium medical concierge, connecting international patients with world-class healthcare through personalised service, innovation and integrity.
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Our Mission
Our mission is to redefine international healthcare by providing private, discreet, and seamlessly coordinated medical concierge services for clients who value personalised care, confidentiality, and clinical excellence. By partnering with internationally accredited hospitals and experienced medical specialists, we deliver thoughtfully coordinated healthcare journeys tailored to each client’s unique needs. Guided by trust, integrity, and uncompromising service, we are committed to ensuring every experience is managed with professionalism, discretion, and peace of mind.
What guides every SLing engagement
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Private
Every patient's journey is managed with complete confidentiality and personalised attention.
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Discreet
We safeguard your privacy with the highest standards of professionalism and integrity.
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Trust
We build lasting relationships through transparency, expertise, and unwavering commitment to every patient.
Our services
Whatever brings you to Thailand, the coordination behind it is the same: the right team, the right hospital, and a plan you understand before you leave home.
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Executive health screening
Comprehensive screening programmes at leading Bangkok hospitals, scheduled around your itinerary and reported back in a form your own physician can use.
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Surgery
Referral to specialist surgical teams, second opinions on a proposed plan, and full coordination of admission, recovery and discharge.
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Aesthetic medicine
Discreet introductions to established aesthetic practices, with private consultations arranged before any commitment is made.
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Longevity & wellness
Extended assessment and wellness programmes for clients who want a considered, long-term view of their health.
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Fertility
Sensitive, unhurried coordination with fertility clinics, including scheduling across multiple visits and time zones.
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Regenerative medicine
Access to clinics offering advanced regenerative programmes, with clear information provided before you decide.
The SLing Journey: Six Steps, Personally Curated
We understand that travelling overseas for healthcare can feel complex. Our role is to make every element feel calm, private, and effortless — one trusted point of contact, from the moment you begin exploring treatment options until you have recovered comfortably and returned home.
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SLing Member Portal for Private Consultations
Begin your journey through the SLing Member Portal—our discreet, secure digital space created for private healthcare enquiries. Request and arrange a confidential consultation with a SLing Specialist at your convenience, while receiving a personalised and carefully managed service from the very first step.
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Confidential Case Review and One-to-One Consultation
Your medical information and every consultation are managed with the highest degree of privacy and care through our secure, health-grade online consultation platform. This protected digital environment enables you to communicate with your dedicated SLing Specialist confidentially, wherever you are in the world.
From sharing relevant medical records to discussing your treatment priorities and personal requirements, every interaction is handled with professionalism, discretion, and respect for your confidentiality. Your SLing Specialist then conducts a confidential review and provides one-to-one guidance tailored to your medical needs, travel considerations, and expectations of care.
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SLing Medical Travel's Advanced Intelligent In-House Hospital-Matching Platform
Our advanced in-house hospital-matching platform supports a more considered and personalised approach to medical travel. Using carefully curated profiles of selected hospitals and specialist doctors, our team identifies appropriate options aligned with your individual requirements.
This enables us to provide a tailored shortlist of recommended hospitals, doctors, and treatment destinations—presented clearly and professionally, so you can make your decision with confidence.
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A Personalised Private Consultation With Your Chosen Specialist
Where available, SLing Specialist can arrange a private one-to-one consultation with your chosen doctor once suitable hospitals and specialists have been identified. This allows you to receive professional medical advice, discuss your concerns, and understand your treatment options before making a decision.
We believe every patient should feel informed, comfortable, and confident before travelling. Your dedicated SLing Specialist then coordinates your hospital care, appointments, and essential journey arrangements with discretion and personal attention.
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Seamless Medical Journey Coordination by SLing
SLing coordinates the complete journey with discretion and attention to detail. Where available, this can include fast-track airport arrival support, private transfers, carefully selected accommodation, hospital appointments, and personalised assistance for you and your accompanying family members.
With one dedicated point of contact managing the arrangements, your experience remains seamless, private, and reassuring from arrival through treatment.
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A Bespoke Recovery Experience and Continued Care
Your recovery deserves the same thoughtful attention as your treatment. At your treatment destination, SLing curates a private, restorative experience tailored around your medical needs, comfort, and preferred pace.
Where medically appropriate, your recovery arrangements may include refined accommodation, private transfers, discreet logistical support, and a personalised programme of gentle local sightseeing or wellness experiences. From peaceful cultural visits and private excursions to spa, wellness, or relaxation experiences, each element is selected around your wellbeing and recovery requirements.
Once you have returned home, your SLing Specialist remains available for follow-up and ongoing coordination—providing continuity, reassurance, and attentive support throughout your recovery.
For hospitals
We are building the route international patients take to leading hospitals. This is what joining it involves.
Referrals worth receiving
Our value to a hospital is not volume for its own sake. It is patients who arrive ready, routed to the right team, with the coordination already done.
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Patients who arrive prepared
History, reports and documents are gathered, organised and translated before the first appointment. Your team opens a complete file, not an empty one.
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Reviewed referrals
Every enquiry is read and assessed by a coordinator before it reaches you, then routed to the right department rather than a general inbox.
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No administrative burden
Visas, flights, residence, ground transport, interpreting and companion arrangements sit with us. Your international desk is not asked to absorb them.
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Continuity after discharge
We carry discharge notes and follow-up appointments back to the patient’s physician at home, so recovery is not left to chance once they fly.
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Presence where patients research
A platform built for international patients comparing treatment abroad, in the languages and markets your international patients come from.
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Data handled properly
Patient information moves between us on a platform built to a defined security and privacy standard, not over email attachments.
The hospitals behind the platform
We work with leading private hospitals in Thailand, and assess every treating team before they join. Our network is growing across the country and, in time, well beyond it.
- Partner hospital
- Partner hospital
- Partner hospital
- Partner hospital
- Partner hospital
- Partner hospital
Thailand first, then further
We are building depth across Thailand’s private hospitals before extending the same standard to other markets.
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Thailand
Bangkok and greater Thailand
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Singapore
Specialist and screening centres
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China
Leading metropolitan hospitals
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United Arab Emirates
Dubai and the wider Gulf
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South East Asia
Regional specialist network
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Europe & United States
Referral and aftercare partners
Built for medical data, not adapted to it
Hospitals are accountable for what happens to patient information once it leaves them. These are the standards the platform holds.
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Patient data treated as sensitive by default
Medical records and questionnaire answers are handled as sensitive personal data under Thailand’s PDPA. They are never placed in links, never used for marketing, and never sold.
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Every access is logged
Each read or write against a patient record writes an audit entry — who acted, what they touched and when. Audit records are append-only and cannot be edited or deleted.
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Permission-based access
Staff see only what their role permits, and patients can reach only their own records. Access is enforced on the server, not hidden in the interface.
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Documents are never publicly addressable
Scans and reports are served only through authenticated, permission-checked requests. No file sits behind a shareable link or an exposed path.
How a hospital comes on board
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Introduction
A conversation with your international patient department to understand the specialties and capacity you want to fill.
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Assessment
We review the treating teams and the standard of care around them. This is the same assessment every hospital on the platform goes through.
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Agreement
Scope, referral routes, response times and commercial terms are set out in writing before anything goes live.
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Onboarding
Your departments, contacts and referral pathways are configured, and your first coordinated patients follow.
Answers before you ask
The things clients most often want to know before they write to us.
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How does the process begin?
With a written enquiry. A coordinator reads it personally, replies within one business day, and arranges a call at a time that suits your time zone.
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How do you choose the hospitals you work with?
Every hospital and specialist is assessed before joining the platform — on the strength of the treating team, the standard of care around the procedure itself, and their experience of looking after international patients.
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Will someone be with me in Thailand?
Yes. Your coordinator accompanies you through admission and remains reachable for the length of your stay, including for your family at home.
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What happens to my medical records?
They are stored securely and shared only with the clinicians involved in your care. They are never used for marketing and never passed to a third party.
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Do you arrange travel as well as treatment?
Flights, residence, ground transport, interpreters and companion arrangements are all handled as part of the service.
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What does it cost?
Treatment costs are quoted by the hospital and set out in writing in your proposal, alongside our own fee, before you commit to anything.
Begin with a conversation
Tell us what you are considering. There is no obligation, and every enquiry is handled in confidence.
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A reply within one business day
Your enquiry is read by a coordinator, not an inbox. You will hear back from a named person.
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Helpful to include
The treatment or concern you have in mind, roughly when you hope to travel, and where you would be travelling from.
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Please do not attach records yet
Do not send medical reports or scans through this form. Your coordinator will send you a secure route for them.
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Held in confidence
What you write stays with the team handling your enquiry. It is never sold, listed or passed on.